CCPA Metrics

This page has information on CCPA requests that Warner Media received from consumers over the period from July 1, 2020 to June 30, 2021. It has been compiled based on the best records available to us.
The metrics below include requests submitted through our Privacy Center and our call center. It also includes Do Not Sell requests submitted on-page for websites or within applications. For more options, including ways to opt-out across other WarnerMedia properties, consumers may visit the Privacy Center.

57
Data Access Requests (aka, “Right to Know”) Received
50
Requests Complied with in whole or in part
7
Access Requests denied
29
Average days to substantively respond
Requests to Access Data
Requests to Access Data
57
Data Access Requests (aka, “Right to Know”) Received
50
Requests Complied with in whole or in part
7
Access Requests denied
29
Average days to substantively respond
Requests to Delete Data
69
Received Requests
54
Requests Complied with in whole or in part
15
Delete Requests denied
18
Average days to substantively respond
787,855
Do Not Sell Requests received
787,776
Requests Complied with in whole or in part
79
Do Not Sell Requests denied
1
Average days to substantively respond
Do Not Sell Requests
We receive Do Not Sell requests through multiple channels – the Privacy Center, call center, on-page and in-app – and all such requests are fulfilled upon receipt/immediately. Due to technical limitations, records regarding on-page and in-app Do Not Sell requests may be incomplete. Where “Not Applicable” is reported, there are no “sales” of personal information under CCPA.
Do Not Sell Requests
787,855
Do Not Sell Requests received
787,776
Requests Complied with in whole or in part
79
Do Not Sell Requests denied
1
Average days to substantively respond
We receive Do Not Sell requests through multiple channels – the Privacy Center, call center, on-page and in-app – and all such requests are fulfilled upon receipt/immediately. Due to technical limitations, records regarding on-page and in-app Do Not Sell requests may be incomplete. Where “Not Applicable” is reported, there are no “sales” of personal information under CCPA.